If you are not fully satisfied with the product that you have received, simply send it back to us in the original packaging within 5 days with an email to us in the CONTACT US page, mentioning the invoice number and the reason for returning the product. We shall refund your money less GST within 7 days of receiving the item.
All our products carry a warranty of six months from the date of purchase. If during the period you want to repair or re-polish your item, simply courier it to us at your cost with an email in the CONTACT US page. We shall repair it and send it back to you free of cost. However, it may kindly be noted that the warranty will not cover breakage or damage due to mishandling or negligence.
Even after the expiry of the six months warranty period, we will still repair and repolish your jewellery, but at a nominal cost.